Useful information


Hours: Monday to Friday from 9:00 a.m. to 2:00 p.m.


Distributed in the most important points of the city: banks, supermarkets, pharmacies and servicens.


Hours: Monday to Friday from 9:00 a.m. to 1:00 p.m. and from 3:00 p.m. to 7:00 p.m.

Weekends: open service in shopping centers.


Although there are several tours of the area and its surroundings, we do not recommend using the service if you do not know the route. You can check at the hotel reception.


Of black color with yellow roof and also blue with white sign. Free fares, some carry a meter, which must always be within sight of the passenger.


Door to door transfer service in and out of Puerto Varas.


In the airport, the city or also our hotel, where we can contact you with serious and responsible companies.


Trade hours: Monday to Friday from 10:00 a.m. to 1:00 p.m. and 15:00 to 19:00 hrs. Saturdays until 2:00 pm

On weekends you can go shopping at the shopping centers of Puerto Montt, which are open continuously from 10:00 a.m. to 9:00 p.m.

If you want to buy typical crafts of our country, we recommend the Pueblito de Artesanos located in front of the Plaza de Puerto Varas next to the Casino.

The typical stone of Chilean jewelry is lapis lazuli, which can be found in different presentations in stores near the hotel. We also have a small shop inside the hotel with handmade products.


At the Hotel reception you will find useful information to organize excursions or walks around the city and surroundings.

If you require more information, at the Tourist House located on the pier in front of the Plaza de Armas of the city you will find in detail tourist destinations in the area and the country. It operates from Monday to Friday from 9:00 a.m. to 6:30 p.m., Saturdays, Sundays and holidays from 10:00 a.m. to 6:30 p.m.